Customer Care Done Right
Don’t take our word for it – Your customers are the ones who will be letting you know!
We make it our problem!
Premium ExperienceOnboarding, Support, & Knowledge
- Unlimited Live Chat sessions
- Unlimited Email Sessions
- We build and maintain your knowledge base
- 24/7/365 Service
- 14-day money back guarantee
- No Setup Fee / Cancel anytime
- Up to two concurrent session at a time
Take your experience to the next level. Deliver a great experience in the moment. No need to make your customers wait for a response, wow them with an immediate answer.
You still have customers that prefer to send email? Don't worry, we'll respond to those quickly and efficiently, never leaving the customer hanging.
Have no fear, we are here - We are always standing by, ready to help. Your customers probably don't care that you haven't had a vacation for years. Luckily, we do. Go relax. You determine your escalation policy, and if, when, and how often we should bother you. We'll keep a smile on your customers face until you return.
We are able to offer unlimited service through a variety of ways, though it comes down to a strong partnership with you, your business, and understanding your customer base. Customer service isn't easy, but we hope pricing can be. We don't believe in long holds and endless queues, so we never truly enforce our own limits. We understand like every customer, you'll have peaks and valleys. We'll work with you if your site begins to exceed the concurrent threshold to find a great solution.
You may cancel your service at any time, refunds will not be provided after the initial 14-day window.
Customers who find live chat to be the most satisfying contact option
Everything you need
- Live chat – Labor included – 24/7/365
- Email support
- Platform is included – No need for additional help desk software
- No training costs, no management costs, no overhead costs
- Monthly reporting including insights and KPIs to drive results
Don’t settle for average
Customers love fast and efficient service. Businesses love affordable solutions. Supportfully loves bringing it all together in one amazing package. We can be your entire customer service team, up and running in weeks.
Do more with less
Supportfully allows you to focus your time elsewhere, be it your product, service, or enjoying a relaxing trip to the beach. Don’t worry about your customers, we have you covered.