Take a break - We've got your customers covered!

Supportfully does it all. We are an all-in-one solution that provides the labor, the platform, training and management necessary to run your customer service team – All at an affordable rate.

Customer Care Done Right

Don’t take our word for it – Your customers are the ones who will be letting you know!

Technical know-how

We have a wide range of skills able to support a wide variety of products and services.

Customer Service

Customer satisfaction is what we do. Customers don’t want to wait for a ticket response.  Live chat, immediately, right now.

Increase Conversion

We help you generate additional leads, increase not only sales but your attachment rates, and ensure customers want to come back to your site

We make it our problem!

We don’t do scripts. We don’t care about chat times. We do what it takes to ensure your customer leaves happy.

24/7/365

Have you ever tried to contact support only to find out it’s closed?  Yeah, it sucks!  Don’t do that to your customer, go 24/7

Easy Setup

We make setup a breeze – We bring the platform, labor, and years of experience in the service industry.  Setup fee?  Nope!
Live Chat

Take your experience to the next level.  Deliver a great experience in the moment.  No need to make your customers wait for a response, wow them with an immediate answer.

Customers prefer to send email?  Don't worry, we respond to all emails within 60 minutes.

Knowledge Base
A well thought-out knowledge base can not only help reduce customer frustration, it helps show potential customers that you stand behind your product or service.  Supportful.ly can take the work out of getting it up and running, and we will even maintain it daily as we hear feedback from your customers.
Cancellation policy
We offer a full 14-day refund if you are unhappy with our service for any reason. Simply ask.  We would love to learn about your experience and any thoughts you had, but it isn't necessary.  Our goal is to keep your customers and your business happy.

You may cancel your service at any time, refunds will not be provided after the initial 14-day window.

*Unlimited sessions and limitations
We are able to offer unlimited service through a variety of ways, though it comes down to a strong partnership with you. Customer service isn't easy, but we hope pricing can be. We don't believe in queueing and hold times, so we never truly enforce our own limits. Instead, we will work with you if your site begins to exceed the concurrent threshold. We offer affordable options to upgrade as your business scales.
24/7/365
Have no fear, we are here - We are always standing by, ready to help.  Your customers probably don't care that you want to enjoy the holiday weekend with family. Luckily, we do.  You determine your escalation policy, and if, when, and how often we should bother you. We'll keep a smile on your customers face until you return.

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Customers who find live chat to be the most satisfying contact option

Everything you need

  • Live chat – Labor included – 24/7/365
  • Email support
  • Platform is included – No need for additional help desk software
  • No training costs, no management costs, no overhead costs
  • Monthly reporting including insights and KPIs to drive results

Don’t settle for average

Customers love fast and efficient service.  Businesses love affordable solutions.  Supportfully loves bringing it all together in one amazing package. We can be your entire customer service team, up and running in weeks.

Do more with less

Supportfully allows you to focus your time elsewhere, be it your product, service, or enjoying a relaxing trip to the beach.  Don’t worry about your customers, we have you covered.

"A little consideration, a little thought for others, makes all the difference."

– Eeyore (Winnie the Pooh)

Let's stay connected?

Stay in touch - We'll keep you in the loop on Supportfully, and how we are improving the experience of customers across the country.

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